Privacy Policy

1. Introduction

CREATOR AI™, a product of The Wild Ventures Pte Ltd ("Company", "we", "us", or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and billing information provided when you create an account or contact us.
• Usage Data: Information about how you interact with our Services, including pages visited, features used, and session duration.
• Uploaded Content: Images, designs, and other files you upload for processing through our AI visualization tools.
• Device & Technical Data: IP address, browser type, operating system, and device identifiers.

3. How We Use Your Information

• To provide, operate, and maintain our Services
• To improve, personalize, and expand our Services
• To process transactions and send related information
• To communicate with you, including customer support and marketing (with your consent)
• To detect, prevent, and address technical issues or fraud
• To comply with legal obligations

4. Data Storage & Security

Your data is stored on secure servers and we implement appropriate technical and organisational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing & Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our Services (e.g., cloud hosting, analytics, payment processing).
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience, analyse usage patterns, and deliver targeted content. You can control cookie preferences through your browser settings.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability

To exercise these rights, please contact us at hello@gocreator.ai.

8. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When your data is no longer needed, we will securely delete or anonymise it.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Republic of Singapore.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.

12. Contact Us

For questions about this Privacy Policy, please contact us at hello@gocreator.ai.